![]() ![]() Go to Control Panel > Programs and Features.Follow the steps below if opening a Microsoft Word or Excel file from the is causing those applications to crash:.Try your WebDAV client again and it should work. To check and clear the Captcha, login with your web browser to. If you see either of these when trying to connect with your WebDAV client, it could indicate you have triggered the Captcha on your account. Additionally, keeping these programs open will avoid the prompt when opening another file with that extension. ![]() The password will be saved, so choosing OK will open the file. This is a known Microsoft issue that is unrelated to Box’s WebDAV implementation.
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